Instacart will pay $60 million in refunds to customers after the grocery delivery platform was accused of deceptive practices that raised costs and trapped shoppers in unwanted paid subscriptions. The Federal Trade Commission announced the settlement with Instacart on Thursday,

A new report claims that Instacart’s use of artificial intelligence (AI) pricing tools could lead consumers to pay significantly more for their grocery orders.

A study of prices on the Instacart app claims that identical products, from the same retailers, were priced differently for some customers.

Instacart announced last week the launch of Instacart Platform, a suite of technologies and services for retailers that includes 15-minute delivery powered by "nano-fulfillment centers." The Platform suite includes existing services like e-commerce ...

While the company has not disclosed how many "batches" its workers deliver in the five boroughs on a given day, month or year — or how many workers it sends out into the streets — the Department of Consumer and Worker Protection estimated that 20,000 grocery delivery workers citywide make poverty wages.

Grocery technology company Instacart has established a partnership with WellTheory, a whole-person care platform for autoimmune disease, to address a critical gap in autoimmune care: access to nutritious,