T-Mobile is making big changes again, and while the current plans would only affect some users, they might see some pretty ...

T-Mobile has quietly been planning major changes for its customers as it prepares to usher in new corporate leadership.

Dan Kline, co-editor-in-chief of TheStreet, believes that T-Mobile's plan to make customers more dependent on its T-Life app ...

Are T-Mobile customers happy with the cellular network? We posed this question and here's what readers told us.

Seemingly every brand offers some kind of loyalty program, but only a handful are really worth it. T-Mobile’s Magenta Status is one of them. Magenta Status is a free loyalty program for all postpaid T ...

The goal is to run a new customer service platform called 'IntentCX,' which promises to take AI customer support to the next level for T-Mobile customers. When he's not battling bugs and robots in ...

LAS VEGAS — T-Mobile has been directing more of its customer service calls to actual human beings. What a concept! And as a consequence, its Net Promoter Scores, which measure the likelihood to ...

T-Mobile delivered exceptional net customer additions. Total postpaid net customer additions reached 2.3 million for the ...

Industry-Leading Customer Growth Fueled by Widening Differentiation in Best Network, Best Value and Best Experiences ...

T-Mobile's Q3 earnings beat estimates with record customer growth, driven by new iPhone release and US Cellular acquisition.