Platform thinking provides a sustainable path forward. It creates QE ecosystems that scale, empower teams and deliver ...

The SSA's "digital first" push means its AI chatbot is answering more and more customer service calls. Older Americans share ...

The notification with Amazon’s entire list is online at the state’s WARN site. Separately, a regional delivery service ...

Court documents from the arbitration against T-Mobile show that poor employee training and security protocols failed to ...

Anyscale Inc., creator of the open-source distributed computing platform Ray, today announced a new partnership with ...

Pye-Barker Fire & Safety — the largest fully integrated and full-service fire protection, life safety and security services ...

Lifeguard reports rising AI-driven customer service scams, highlighting techniques fraudsters use to exploit technology. Stay ...

Introduction Choosing the Best customer support outsourcing companies for a SaaS business isn’t just about cutting costs. It’s about uptime, integrations, secur ...

Treasury Secretary Scott Bessent said Bisignano will continue to lead the Social Security Administration while also taking on the new IRS role.

New SaaS offering deployed on Oracle Cloud Infrastructure Moves Petabyte-Scale Datasets at Speeds Up to 10X Faster Than ...

Born between 1950 and 1970? Your experience is incredibly valuable. Explore companies that actively seek and hire seasoned ...

Shadow AI has basically infiltrated nearly every corner of the enterprise, creating massive blind spots that traditional ...