New research from Clutch shows brand loyalty still exists but now depends on trust, transparency, and authenticity.

Despite revenue gains, SMBs remain wary of AI crawlers due to intellectual property risks and loss of brand control, Clutch finds.

Uniqode, a provider of QR code and digital business card solutions, today launched Uniqode Cards App, a mobile-first digital business card (DBC) solution that enables users to share, scan, and manage ...

WestCX's new Engage, LinguaAI, and Journey Insights solutions bring multilingual, measurable, and human-like communication to healthcare organizations.

SitecoreAI is a composable SaaS platform featuring the new Agentic Studio and AI agents that help power real-time personalization, engagement, and conversion across every channel.

Ooma, providers of a smart communications platform, is acquiring FluentStream, a provider of phone services for small and medium-sized businesses, for approximately $45 million.

Combined companies will create a complete agentic platform using conversational AI for IT, HR, and customer service.

Think of your CRM operating model as the blueprint for how your organization manages everything connected to your customer relationship system—the people, the processes, the data, and the technology ...

SnapLogic is introducing the Agent Snap, a Snaplex-native execution engine for agent execution. The Agent Snap provides the foundation for human-in-the-loop oversight. Agents can now be trained, ...

New strategic alliance between Merkle, Airship, and Salesforce enables marketers to activate mobile-first customer loyalty programs.

Adobe this week rolled out dozens of innovations across its Firefly, Gen Studio, Express, and Creative Cloud applications.

Superhuman Go is launching with dozens of agents in the Superhuman Agent Store, including connector, partner, and Grammarly writing agents. These agents help users plan, start, and execute important ...